Shipping Policy
Company Name: S.A Textiles
Brand Name: S.T. Shawls
Products: Ladies Shawls, Ladies Stoles
Website: https://satextiles.co.in/
Email: satextiles97@gmail.com
Phone: +91-9888634742
Address: 1st Floor, 2564/3, Mohindra Colony, Near Moti Nagar, Ludhiana, Punjab – 141010, India
This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from S.A Textiles, operating under the brand S.T. Shawls, through our website https://satextiles.co.in/. By placing an order on our website, you agree to the terms stated in this Shipping Policy.
We currently ship our products across India.
Orders are delivered to the address provided by the customer at the time of checkout.
Customers are responsible for ensuring that the shipping address, contact number, and pin code are accurate and complete.
Orders are usually processed within 1–3 working days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
In case of bulk orders or made-to-order items, processing time may be longer and will be communicated separately.
S.A Textiles uses reliable third-party courier and logistics partners to deliver products safely.
The choice of courier partner is determined by us based on serviceability, delivery speed, and reliability.
Customers do not have the option to choose a specific courier service.
Standard delivery time ranges between 3–7 working days after dispatch, depending on the delivery location.
Delivery timelines provided are estimated and may vary due to factors beyond our control, including:
Courier delays
Weather conditions
Natural calamities
Government restrictions
Remote or non-serviceable locations
S.A Textiles shall not be held liable for delays caused by such circumstances.
Shipping charges, if applicable, are clearly mentioned at checkout before order confirmation.
Any additional charges for special delivery requests or remote locations will be communicated in advance.
Once your order is shipped, tracking details may be shared via email, SMS, or WhatsApp (subject to availability).
Customers are encouraged to track their shipment using the provided tracking information.
Courier partners typically make 2–3 delivery attempts.
If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept delivery, the order may be returned to us.
Re-shipping costs, if any, shall be borne by the customer.
Customers are advised to:
Inspect the package at the time of delivery.
Report any visible damage to the courier personnel immediately.
Contact us within 24 hours of delivery in case of damaged or incorrect products.
Failure to report issues within the stipulated time may affect eligibility for return or replacement.
In some cases, an order may be shipped in multiple packages due to product availability or logistics reasons. Customers will be informed accordingly.
S.A Textiles shall not be liable for delays in delivery due to circumstances beyond our reasonable control, including but not limited to strikes, lockdowns, natural disasters, transportation failures, or government regulations.
Address changes are allowed only before dispatch of the order.
Once the order is shipped, address changes cannot be accommodated.
If an order is returned to us due to:
Incorrect address
Customer unavailability
Refusal to accept delivery
We may contact the customer for re-shipment. Additional shipping charges may apply.
S.A Textiles reserves the right to modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon being posted on the website.
This Shipping Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ludhiana, Punjab.
For any shipping-related queries, please contact:
S.A Textiles (S.T. Shawls)
